What Does the Role Involve?

As an Inside Sales and Customer Service Representative, your main responsibilities are to generate sales and address customer inquiries efficiently and courteously.

You will field incoming calls, complete work orders, and follow up with customers, demonstrating professionalism and integrity in every interaction.

The job involves meeting or exceeding monthly sales goals, responding to service requests, and using marketing skills to secure additional business.

Expect to work with a variety of people and manage both sales and service tasks daily, requiring adaptability and a customer-first mindset.

You’ll also cross-train in related positions, adding valuable skills and flexibility to your career.

Notable Advantages

Competitive compensation is a major perk, with rates starting at $17 per hour and growth opportunities tied to your performance.

The company provides a comprehensive benefits package, including medical coverage, a 401K with company match, and paid time off, ensuring your well-being outside work.

Growth and Learning Prospects

This position is part of a team that prioritizes support, personal development, and advancement.

Through collaborative company culture and exposure to different facets of the business, you can gain expertise and grow your career quickly.

Potential Downsides

Working in a fast-growing company means adapting quickly to new challenges and maintaining a high work intensity.

Some may find balancing sales targets with customer support duties demanding, especially during peak business periods.

Other Considerations

If you have prior experience in the glass industry or are tech-savvy, you’ll find the transition smoother, but it’s not a strict requirement.

Professional appearance and clear communication are essential, as you represent the company’s values in every interaction.

Final Verdict

This job is ideal for proactive, energetic job seekers eager for clear career paths, stable compensation, and a positive team environment.