Credit Controller Role at a Leading Energy Company

If you’re looking for a secure, permanent position with a competitive salary, this Credit Controller job is worth your attention. The salary ranges from £26,000 to £32,000 per year, including a potential performance bonus and a robust benefits package. Both full-time and part-time applicants are welcome with flexible working options, making it a practical choice for a variety of lifestyles.

You’ll be joining an established team with a mission to support customers, ensure positive cash flow, and contribute to a greener future. You can expect clear performance targets, ongoing support, and opportunities for professional growth within a company making bold investments in sustainable energy.

What You’ll Be Doing Day-to-Day

As a Credit Controller, your main responsibility is to maintain and monitor account statuses. Engaging directly with customers, you’ll resolve queries and negotiate flexible repayment plans based on their individual needs.

You’ll handle inbound calls, emails, and letters efficiently, escalating queries to help secure timely payments. Attention to regulatory compliance is key, particularly for vulnerable customers, ensuring all processes follow current guidelines.

The job involves analysing financial data, updating monthly reports, and sharing results with management. Your problem solving and communication skills will be essential for collaborating with colleagues and improving debt recovery processes.

You’ll take part in projects designed to enhance customer experience and contribute to business improvement initiatives, constantly looking for better ways to operate.

Being adaptable and tech-savvy, you’ll utilise Microsoft Office tools, especially Excel, to record data accurately and track performance against set goals.

The Advantages

One major advantage of this role is the flexible working arrangement. Whether you need to work full time or balance part time hours, the position suits many.

The salary is competitive for the market, supplemented by performance-related bonuses. You’ll also benefit from discounts on private healthcare and gym memberships, plus wellbeing perks like a free online GP and 24/7 counselling.

The employer’s commitment to diversity and inclusion ensures an open environment, supporting your personal and professional development. Reasonable adjustments for candidates are happily made.

This company’s green credentials provide a sense of contributing to a greater mission; if you care about the environment, you’ll find your values aligned here.

The Downsides

This job is not ideal for those who dislike handling sensitive conversations about repayments, as you’ll regularly deal directly with customers around delicate financial matters.

Meeting key performance targets and compliance could be demanding, particularly during busy periods. If you prefer a completely stress-free job, these requirements may not suit you.

Final Verdict

Overall, the Credit Controller role offers good job security, attractive pay, and strong benefits. It’s a stimulating position for those who enjoy customer service, data analysis, and teamwork.

If you’re motivated by structure, growth and the opportunity to make a positive impact, this position delivers excellent value. It stands out for flexibility and purpose-driven work.