The Senior Personal Shopping Lead role is a full-time, hybrid position at a much-admired retail destination. Attractive employee benefits and a competitive bonus incentive are offered. Although the exact salary is not disclosed, the overall package stands out for its mix of flexibility and rewards. This role is perfect for professionals eager to step up their responsibility and thrive in a premium retail setting.

Day-to-Day Responsibilities

As Senior Personal Shopping Lead, your main focus is to drive sales through outstanding customer service, leading a motivated team to meet targets consistently.

You’ll develop and execute business strategies to enhance productivity, ensuring high standards are met across all touchpoints of the shopping experience.

Responsibilities include ongoing training and mentoring of staff, elevating client satisfaction with a personal touch that resonates with loyal and new customers alike.

You’ll also oversee operational compliance, report on key business metrics, and collaborate closely with management to support commercial success.

This role is hands-on, requiring a blend of people skills, sales acumen, and a passion for delivering excellence in every customer interaction.

Key Benefits

A standout benefit is the hybrid working model, giving you flexibility to balance professional and personal commitments effectively.

The generous bonus scheme rewards performance, turning your results into tangible recognition that goes beyond a base salary.

Potential Drawbacks

While flexibility is supported, the absence of a home office option may not appeal to everyone seeking full remote work arrangements.

The department’s fast-paced retail environment can add pressure, particularly during peak times or seasonal campaigns.

Verdict

The Senior Personal Shopping Lead position offers a compelling blend of responsibility, career progression, and attractive perks. If you’re passionate about retail leadership with a focus on personal service, this role is highly recommended.