If you’re interested in a store leadership role with a pay range of $25 to $43 per hour and comprehensive employee benefits, the Service & Engagement Team Leader position could be ideal. This full-time opportunity is perfect for those who want to step up to more responsibility but are early in their retail careers. Requirements include a high school diploma or GED, being at least 18, and the ability to work flexible hours including nights and weekends.

Day-to-Day Responsibilities

This role is centered around leading a dynamic frontline team, focusing on ensuring smooth guest experiences at checkout counters, service areas, and during both in-store and online orders. The Team Leader oversees guest engagement, resolves issues, and supports loyalty programs while also facilitating training and coaching for team members. Staying informed about store promotions and motivating staff are also key parts of the job. As a leader, you’re also accountable for upholding high standards in safety and compliance while working collaboratively with store managers.

Pros: What Makes This Role Stand Out

One of the biggest advantages is the extensive employee benefits, including health, dental, and vision coverage, a 401(k), and paid leave. Another perk is the valuable leadership experience and skills you gain, which can accelerate your growth in retail management careers. With a competitive hourly rate, the job offers financial stability alongside professional development.

Cons: What to Consider First

This position demands availability for early morning, late night, and weekend shifts, which may not suit everyone’s lifestyle. Furthermore, the fast-paced, hands-on nature means you’ll be constantly on your feet and managing real-time guest issues, which might get stressful. Handling various workloads and occasionally physical tasks like lifting are regular parts of the job.

Verdict: A Solid Step for Early Career Retail Leaders

The Service & Engagement Team Leader role offers steady pay, robust benefits, and a chance to boost your leadership journey. If you thrive in energetic environments and are seeking growth, this is a promising retail career choice.