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General Assistant
Hands-on general role in hospitality with a competitive hourly wage, 37.5-hour contracts, excellent benefits, training, and progression in an inclusive team culture.
If you’re considering a role as a General Assistant, this opportunity comes with a competitive salary of £12.60 per hour and a 37.5-hour per week contract. Flexibility is matched with a lengthy list of benefits designed to make your work-life rewarding and sustainable. From 28 days of holiday (including bank holidays) to unique perks like your birthday off, grandparent leave, and enhanced maternity and carer leave, this employer values its team.
Other bonuses include free meals during shifts, access to a wellbeing hub, pension scheme, and discounts at retailers and cinemas. You’ll also find opportunities for personal development, training, and apprenticeships for all experience levels. The contract nature of the job ensures stability and consistency in your work routine, which many appreciate.
Daily Responsibilities & Work Routine
General Assistants have a varied role, serving food and drinks, maintaining high standards of customer care, and keeping dining areas clean and welcoming. You’re expected to go beyond simply serving by engaging with guests and responding quickly to their needs or concerns.
Teamwork is at the heart of the role, so collaboration and a positive attitude are vital. Adhering to food safety and health guidelines is a key part of your daily tasks, contributing to a safe environment for everyone.
You’ll work with kitchen staff and colleagues to deliver seamless service throughout each shift. Whether you’re answering guest queries or helping to keep areas tidy, you’re a visible ambassador for the company’s values.
Knowledge of food safety and some previous experience in hospitality are definite pluses, although the company invests in training for all team members.
Highlights & Benefits
The standout benefit is the supportive, inclusive culture, focused on diversity and progression. The company is committed to nurturing talent, regardless of your background or experience level.
Comprehensive training and clear career pathways mean you’re never standing still. With wellbeing initiatives, extra holiday perks, and social responsibility days, it’s easy to see the company values its people.
Potential Downsides
Like many hospitality roles, you’ll be on your feet for much of your shift, which can be physically demanding. Fast-paced service periods can also be intense, particularly during busy times.
Weekend or evening work may sometimes be required. Even with a fixed contract, the schedule might not always align with personal preferences.
Verdict
This General Assistant role stands out for its combination of strong pay, a wide range of benefits, and genuine opportunities for progression. The supportive team environment and numerous perks help make any challenges manageable.
If you’re friendly, service-minded, and eager to grow, this could be a great match for you.