The Claims Consultant role is a permanent position in an established insurance brokerage. While the exact salary is not disclosed, this job promises a stable, long-term career with benefits. The position is currently open for future opportunities, meaning you may need to wait for recruitment to resume after the festive season.

The company expects applicants to offer professional claims administration and interact with clients, account executives, and insurers. Ongoing training and professional development are highlighted as opportunities to grow within the role, with an emphasis on teamwork and embracing the company’s values.

Daily Role and Core Responsibilities

This job involves comprehensive claims handling from start to finish. The Claims Consultant manages notifications of claims, collects documentation, and applies policy terms and conditions effectively.

You’ll be the link between clients, account executives, and insurers. Expect to communicate regularly and ensure claimants are always informed throughout the process.

Administrative efficiency is key. This includes updating systems, managing records, and keeping stakeholders up to date on claim statuses as well as appointing assessors and following up on payments.

The job also involves some risk management, as you will identify and escalate potential fraud or dishonesty concerns as needed. Productivity and compliance targets are a part of daily life in this role.

Applicants should be adept at prioritising numerous cases, ensuring deadlines are met, and providing consistent customer service. Management of cost controls and claim recoveries are additional daily tasks.

Notable Pros of this Position

One stand-out benefit is the focus on personal and professional development, which allows you to enhance your skills and progress in your career over time.

Another advantage is being part of an environment that values clear, respectful communication and teamwork. Your positive relationships with stakeholders will directly influence business outcomes.

Cons to Consider

The main drawback is that you may face a waiting period before your application is reviewed, as recruitment activities usually resume in the new year.

The position is demanding—balancing many claims and requirements calls for resilience and strong time management skills, which can be a challenge for some.

Verdict

This Claims Consultant opportunity stands out for professionals who value organisational culture and growth. If you excel at detailed administration, communication, and want stability, it could be a good fit. However, patience and a high level of organisation are essential to meet the demands of the job and recruitment cycle.