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Supervisor – Donations and Production
Lead teams in donation processing, ensure customer satisfaction, and support community-focused programs. Competitive pay, benefits, and career growth opportunities included.
The Supervisor – Donations and Production FT position stands out as a full-time opportunity offering an attractive hourly wage of $16.31. Beyond the pay, candidates can expect solid benefits like health insurance, paid time off, and tuition reimbursement, making this job not only stable but rewarding in several aspects. This job offer appeals to those seeking a role with both career advancement and a sense of purpose.
Professionals considering this position should have at least two years of background in customer service and production settings. Leadership experience is also required, as managing teams and ensuring smooth workplace processes form a big part of the job. With a commitment to staff development, the position also offers valuable opportunities for skill growth and personal development through formal programs.
Day-to-Day Responsibilities
This supervisor is responsible for leading a team engaged in donations intake and production processes. Main duties include training and coaching associates, ensuring each donor has a positive experience, and overseeing the pre-sorting of goods. They also ensure inventory is processed efficiently and that donation records are accurate.
Additionally, staff supervision includes helping team members meet individual and group goals, such as sales and production numbers. The role demands constant attention to quality, loss prevention, and workplace safety. Cleanliness, punctuality, teamwork, and leadership by example are daily expectations.
There will be continuous monitoring of donations data and acting on any discrepancies. The supervisor is pivotal in identifying eCommerce prospects among donated items, plus supporting labeling and trailer/truck loading. The job has both hands-on elements and strong leadership components.
Pros of the Position
This role offers more than just a paycheck, providing a sense of community contribution and fulfillment. Supervisors benefit from Goodwill’s commitment to promoting from within, opening pathways to leadership and personal growth.
Work-life balance is bolstered by paid time off, and the benefits package, including health coverage and tuition reimbursement, adds exceptional value. The position also gives exposure to various departments, aiding career development in multiple directions.
Cons of the Position
Like many team leadership roles, daily operations can be challenging when dealing with varying donation volumes or resolving team conflicts. The physical nature of the role means extended periods of movement and lifting, which might not suit everyone.
The expectation for supervisors to step in during staff shortages or high peak times can lead to inconsistent shift demands. Meeting daily targets while balancing people management and operational duties requires focus and resilience.
Verdict
The Supervisor – Donations and Production FT job is a solid choice for applicants with team leadership skills and a service-oriented mindset. Its benefits and focus on internal advancement make it attractive for career-minded individuals wanting a meaningful job with growth opportunities.