Day-to-Day Responsibilities

This Field Service Tech job focuses on the installation, maintenance, and calibration of laboratory equipment, especially HPLC and LC-MS systems.

Tasks include troubleshooting equipment failures, performing preventative maintenance, and training customers on proper instrument operation.

The role expects you to respond efficiently to service requests, maintain detailed records, and support laboratory teams with technical issues.

You’ll often represent the company during customer interactions, requiring both technical know-how and professionalism in customer service.

Technicians also handle equipment upgrades, run tests to verify operations, and check compliance with qualification protocols.

What Makes This Role Attractive

The generous salary range, from $90,000 to $140,000 annually, ranks above similar technician positions in the field.

This full-time opportunity also comes with comprehensive benefits, including health insurance, paid vacation, and retirement savings plans.

Employees have access to professional training and development, allowing for career growth and diverse skills acquisition.

Uncapped commission and bonus incentives reward dedication, making long-term employment in this role financially rewarding.

Potential Challenges

The technician role may involve unpredictable hours responding to urgent service needs, without consistent scheduling.

Travel to customer sites may be expected, increasing time spent away from a traditional office environment or home base.

The technical demands require staying updated with equipment innovations and frequent on-the-job learning.

Interacting with a variety of customers under pressure can be stressful, especially when troubleshooting complex laboratory instruments.

Verdict: Is It Worth Applying?

This Field Service Tech position stands out for competitive pay, robust benefits, and a clear path for advancement. It is best suited for candidates who thrive in technical, hands-on roles and enjoy customer interaction.

If you meet the requirements and are ready to support scientific teams while building a strong career in laboratory technology services, consider applying for this rewarding role.