Looking to begin your career in banking? The Analyst – Deposit Operations (Entry Level) role offers a full-time, permanent opportunity with generous benefits.

This position promises equity, private medical insurance, 25 days holiday, and volunteer days, making it attractive for candidates eager to grow professionally.

Applicants with a strong customer service mindset, even with just one year of experience, will find the environment welcoming and focused on skill development.

Day-to-Day Responsibilities

As an Analyst in Deposit Operations, you’ll assist with the origination and management of savings products, ensuring customers get top support.

Expect a variety of daily tasks, from handling inbound and outbound calls to email responses, mail processing, and resolving incidents at the first point of contact.

You’ll work in a collaborative environment, sharing insights across teams and proactively suggesting process improvements as your expertise grows.

A key aspect involves maintaining tight controls to minimise risks and using technology like AI tools to enhance productivity and decision-making.

Problem-solving and time management are essential, as you may occasionally support customers during evening hours.

Key Advantages

Enjoy a range of personalised benefits, including subsidised private medical insurance and enhanced parental leave, supporting both your health and work-life balance.

The role offers direct opportunities to advance your career, thanks to exposure to innovative projects and a strong company focus on employee growth.

Working here gives you a real sense of purpose, as the employer is known for making a tangible impact on the economy and supporting thousands of savers.

Collaboration is encouraged, and supportive leadership is in place to help you shape your future path within the organisation.

You’ll join a vibrant, energetic team noted for its initiative and positive approach to challenges.

Potential Challenges

Some tasks can be repetitive, such as managing routine account queries and paperwork, which may not appeal to everyone long term.

The need to work efficiently under pressure is real, as you’ll often face time-sensitive issues requiring fast turnaround and composure.

Outstanding communication skills are a must, since you’ll regularly engage with customers over the phone and by email to resolve their issues.

A self-motivated approach is required, as the role demands ownership and a willingness to learn and adapt continuously to new tools and processes.

Though the entry barrier is low, career progression may depend on quickly mastering operational controls and standing out among motivated peers.

Verdict

This Analyst – Deposit Operations position is ideal for entry-level candidates with a passion for customer service and professional growth.

With strong benefits and a supportive workplace, the role suits those ready to solve problems and take ownership, setting the scene for career progress.

You’ll not only build crucial skills but will also enjoy impressive perks, while contributing within a growing, innovative company.

Overall, this job is a top pick for anyone eager to start a meaningful journey in the banking sector and work with equally driven colleagues.