What You Need to Know About the Operations Assistant Position

This Operations Assistant opportunity is offered by a prominent European health and wellness group. The organisation is well-regarded for prioritising member experience and overall wellbeing.

While the specific salary isn’t listed, the job comes with several attractive benefits. These include free club membership for you and your family, generous discounts, and extensive development opportunities.

The contract type is flexible and best suited to candidates passionate about hospitality and customer service. All backgrounds and levels of experience are welcomed to apply.

Candidates who value inclusion, team collaboration and a positive working atmosphere will likely thrive in this role. A flexible and proactive approach to new challenges is advantageous.

Day-to-Day Responsibilities

The day as an Operations Assistant is dynamic, supporting daily functions to maintain excellent club standards. Typical activities include cleaning, setting up the club at opening, and closing tasks.

A key part of the job involves greeting members and ensuring they feel welcome and safe throughout their visit. Teamwork is essential as you may pitch in with different departments as needed.

You will play an active role in creating a positive club environment. Handling emergencies, providing information and solving minor issues also form part of the routine.

A strong sense of customer service, ability to multitask, and willingness to help colleagues are highly valued. An emergency response qualification is desirable but not required.

Top Benefits for Employees

The most compelling advantage is free club membership for you and your immediate family, promoting an active and healthy lifestyle outside of work.

There are also discounts on food, drinks, swimming, tennis lessons, and access to personal training. Employee wellbeing is a clear priority for the club.

The Wagestream app is available for instant access to earned wages, adding flexibility to financial planning. Training and advancement are actively encouraged through the internal learning platform.

This supportive structure ensures employees feel recognised and included. The company invests in long-term development and a vibrant workplace culture.

Challenges and Considerations

On the downside, the responsibilities can be physically demanding at times, particularly during busy periods or cleaning routines.

Hours may span weekends and holidays, as the club operates seven days a week. Flexibility in your schedule is essential for success in this kind of setting.

The role requires multitasking and sometimes handling pressure from multiple requests simultaneously. Maintaining an enthusiastic attitude in all situations is encouraged.

Final Verdict

If you love working with people, enjoy a sense of community, and want access to excellent staff benefits, this Operations Assistant role is worth exploring.

For those who value a healthy work environment and development opportunities, this position is both rewarding and professionally satisfying.