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Head of Solutions & Services Architecture
Lead end-to-end implementation of IT, AIOps and security projects. Enjoy strong benefits, senior responsibilities and opportunities for growth. Advanced certifications required.
This Head of Solutions & Services Architecture & Implementations role is a permanent, full-time opportunity with added medical aid and provident fund contributions, plus performance bonuses. You’ll be joining a managed services business and working on advanced IT and cyber security projects. Applicants should have senior experience, advanced certifications, and hands-on technical and architecture capabilities.
What You’ll Do Day-to-Day
You’ll lead solution implementation across IT and AIOps solutions, translating customer requirements into scalable results for enterprise clients. Governance, delivery oversight, and performance measurement will form core aspects of your role.
Your daily responsibilities cover integrating platforms like AWS and Azure, managing large architecture projects, leveraging observability tools, and driving the adoption of automation solutions. Vendor and stakeholder management are central to delivery.
You will also ensure compliance with standards such as ISO and ITIL, conduct technology assessments, and oversee risk mitigation. Collaboration with senior teams to operationalise CTO blueprints and continuous improvement for clients is required.
Alongside supervising implementation, you will align service architecture with ITSM frameworks and optimise multi-vendor integrations, enforcing performance and quality across all deliveries.
Finally, you’ll be deeply involved in technology governance, reporting to senior leadership and ensuring best practice in every delivery aspect.
Pros of the Job
This role offers the chance to work with cutting-edge cloud and AIOps technologies, ensuring your skills stay sharp and current. The diversity of clients and solutions keeps your work varied and interesting.
Enjoy a comprehensive benefits package including medical aid, provident fund contributions and performance bonuses. Additionally, you’ll influence organisational direction within a supportive company.
Cons to Consider
This position comes with high expectations and significant accountability for technical and managerial outcomes. Applicants will be held to rigorous industry standards and best practices, requiring significant experience and relevant certifications.
Managing complex projects with multiple vendors and technologies can be challenging, requiring resilience and advanced negotiation and people skills.
Final Verdict
If you have more than ten years of technical, architecture, and delivery experience, this job offers a chance to showcase your leadership and expertise. It’s best suited for senior professionals ready for high-impact responsibility, operational leadership, and reward for results.