The Outreach Counselor role offers full-time employment with a competitive hourly wage ranging from $20.19 to $23.00. Quarterly performance bonuses sweeten the deal, alongside comprehensive insurance covering medical, dental, vision, and more. This is a solid opportunity for individuals seeking both financial security and work-life balance, especially those who bring Spanish language skills or community experience to the table.

Daily Responsibilities and What to Expect

As an Outreach Counselor, you will support clients by providing information about state benefits and assisting with program enrollment. Your responsibilities include handling client concerns in person and over the phone, conducting community outreach, and helping people navigate available resources.

You’ll also present health and dental plan options, manage data entry, and ensure privacy and accuracy with client information. This position requires comfort with both in-person visits and virtual communication, as well as travel within your assigned region.

Strong communication abilities, empathy for diverse community members, and the capacity to multitask using various computer systems are key to thriving in this role. Being organized and deadline-oriented is crucial, as is maintaining confidentiality at all times.

What Makes This a Great Opportunity?

One of the biggest advantages is the comprehensive benefits package, including paid time off, holidays, an employee assistance program, and discounts on various insurance policies and services. The job offers regular opportunities for professional recognition and development, with tuition reimbursement and a 401(k) retirement plan with company matching.

Flexibility is a plus—many Outreach Counselors enjoy diverse work environments and the option for a flexible schedule, making it easier to balance work with personal commitments. The inclusive, equal-opportunity employer stance supports employees of various backgrounds and ensures fair compensation.

Points of Friction

This role can be demanding, as it requires significant local travel and a high degree of adaptability, especially with frequent client visits and attention to protocol. The need for bilingual skills is preferred, which might present barriers for some candidates.

Fast-paced nature, client-facing emotional labor, and the occasional requirement of personal protective equipment may be challenging to those looking for a more traditional desk job. Some may also find documentation and strict compliance procedures overwhelming.

Veredicto final

The Outreach Counselor position stands out for comprehensive pay and benefits, opportunities for community impact, and room for professional growth. While the demands of travel and protocol adherence may be a hurdle for a few, the role offers significant rewards for those committed to helping communities and advancing in human services. Serious applicants who want fulfilling, impactful work with fair compensation should strongly consider this offer.