If you’re looking for a career with stability, competitive benefits, and the opportunity to make an impact, this may be your next move. The Transit Fare Inspector Supervisor/Investigator position offers a salary between $106,262 and $129,298, along with full-time, permanent civil service status and excellent public sector benefits.

This full-time opportunity is ideal for individuals with a background in transit fare enforcement or municipal law compliance. Essential requirements include at least three years of experience in fare enforcement or similar roles, a high school diploma or equivalent, a valid driver’s license, and proficiency in Microsoft Office applications.

The role involves fieldwork and supervising a team of transit fare inspectors. Candidates should be comfortable working various shifts—including weekends and holidays—and thrive in dynamic, sometimes challenging public-facing environments.

Day-to-Day Responsibilities Overview

You’ll be responsible for supervising all aspects of transit fare enforcement, including conducting and overseeing field inspections, investigating alleged violations, and ensuring operational efficiency within the Proof of Payment unit.

Duties include reviewing fare inspection data, drafting management reports, acting as a liaison between departments, and making recommendations for process improvements and potential disciplinary actions as needed.

Clear communication with staff, the public, and other agency personnel is key. Expect regular use of Microsoft Word and Excel to document activities, monitor trends, and support decision-making.

Physical activity such as standing, walking, and occasional running or stair climbing is part of the job. Handling challenging interactions with the public in various weather conditions can be expected.

Successful candidates will be detail-oriented, organized, and adept at balancing investigative responsibilities with staff supervision and public relations.

Pros: Why Apply for This Job?

Stable employment with public sector benefits makes this job attractive for those seeking long-term professional growth. The high salary range is competitive in the market.

Permanent civil service status ensures strong job security, retirement plans, and access to healthcare and wellness programs. There are also opportunities for professional development and advancement.

Cons: A Few Challenges to Consider

This is a demanding supervisory role that requires managing both routine and high-pressure situations. Extended hours, shift work, and weekend coverage are expected parts of this position.

Some days may involve managing difficult customer interactions or inclement weather, both of which require resilience and flexibility.

Verdict: Is This the Right Job for You?

If you’re an experienced transit professional, motivated by team leadership and operational impact, this position could be a rewarding next step. The benefits, compensation, and stability are top-notch.

Those up for the challenge of managing a dynamic team, troubleshooting transit fare compliance, and ready to take on a leadership post should consider applying to this career-defining role.